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                     XSY Warranty and After-sale Service


1. The general warranty from XSY lighting is 5 years.


2. During the warranty period (Calculated from shipment date), if there is any lamp failed, please contact us.

Once we receive your complaint, the feedback will be given within 24hours by our professional sales and technical support department.

If failure comes from XSY products' defect, XSY will provide refunding, maintenance or replacement based on real situation. 


3. Out of warranty period, XSY will also provide the customer with excellent after-sale service like maintenance or exchange at favorable &reasonable price.